In many companies business processes simply evolve out of work that needs to be done without an overall plan. Often processes have been created by someone that is no longer with the company. Those workers provided some knowledge transfer to the next employee in order to do their job.
Is the current business process the most efficient way to accomplish the job?
Is the process aligned with company goals?
The 30,000' view of BPI is based on:
- Reviewing and updating the organizations strategic vision and mission
- Determining the organizations major processes, stakeholders and customers
- Aligning business processes to enable the mission and realize the vision
